Before connecting destinations, confirm events are flowing into eventabee’s event store. This takes under two minutes.
1. Open the event inspector
In the eventabee dashboard, navigate to Events → Live inspector. This view tails the most recent events for your shop in real time.
2. Trigger a page view
Open your storefront in a separate browser tab (not the theme preview — the preview iframe can mask events). Visit the homepage.
Within 1–2 seconds you should see a page_view event appear in the inspector, tagged with the source (web_pixel or theme_embed), the visitor ID, and the page URL.
3. Trigger a transactional event
Add an item to cart. You should see an add_to_cart event. Proceed through checkout with a test order (use Shopify’s Bogus Gateway if you’re on dev). You should see a checkout_started, checkout_completed, and purchase event.
Troubleshooting
- Banner is showing but no events appear. The visitor may have declined consent. Check the banner region in your config — ROW visitors see implied consent by default, so events flow; EU visitors must click Accept.
- Events don’t match a known type. The inspector will still show them. eventabee accepts any event name; standard names like
purchase,add_to_cart, etc. are enriched for destinations that expect them. - Nothing at all. Confirm the Theme App Embed is enabled on the current theme (not a duplicate/staging theme). Check browser devtools → Network for requests to your eventabee ingest domain.